Our Guarantee

Adventure-Tested Guarantee

At Kozeepet, we take great pride in designing and manufacturing high-quality pet products that are built to last. Every item undergoes rigorous testing, and we confidently guarantee against defects in materials and workmanship.

If you believe there is a fault with your Kozeepet product, we are here to help.

To submit a claim, please complete the form below. Claims are only valid for products purchased directly from kozeepet.co.uk or an authorised retailer. Our guarantee covers manufacturing and material defects but does not include damage resulting from:

  • Misuse or improper use of the product
  • Chewing, cleaning, disassembly, alterations, or modifications
  • General wear and tear, accidental damage, or fire

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